FAQ + Salon Policies

What is your cancellation/rescheduling policy?

A deposit & a card on file will be applicable to hold your reservation. Your deposit will go towards your service. In the event of a cancellation/rescheduling with less than 48 hours’ notice, your deposit will be non-refundable and serve as a cancellation fee.

If no deposit was placed, the cancellation fee for the card on file is 50%.

What is your no-show policy?

Cards on file are required upon booking in the event of a no-show.

In the event of a no-show, your card will be charged 50% of the services scheduled and your deposit will be non-refundable.

If no deposit was placed, the no-show fee for the card on file is 100%.

How do I view, cancel, or reschedule my appointment?

BEFORE 48 hours of appointment:

  1. If you scheduled online, Log into your account at https://phorest.com/book/salons/blushsalon1 , from there you can cancel, or reschedule your appointment,

Within 48 hours of appointment:

  • text the salon

    TEXT: (844) 499-7461

I am running late, can I still come to my appointment?

Running late? Text as soon as you can. You may be asked to shorten your service or reschedule if tardiness interferes with scheduled timing. In the event of a reschedule, the cancellation policy applies.

TEXT AT (844) 499-7461

What is your policy regarding sickness? Can I still come to my appointment to avoid a fee?

If you become ill, We ask that you text our line to let us know as soon as you can. We do not allow sick guests to keep their appointments as we do not want to expose our guests & staff. A late cancellation fee may still apply for the time held in the event of a cancellation within 48 hours or less.

What is your service adjustment policy?

Our Satisfaction Policy: We are committed to providing exceptional service and strive to meet each client’s expectations. If there is a concern due to an error in application or formulation by our stylists, adjustments will be made at no additional cost.

We ask that you let a manager know within 2 days of your service. Service adjustments can only be made if all stylist instructions are followed.

**. No refunds on services will be offered. Adjustments cannot be offered if the stylist explains end goal will take multiple sessions to achieve the desired end result

. We appreciate your understanding and look forward to creating a look you love!

email at info@blushsalonofficial.com